Privacy Policy

At Clenvy, protecting your privacy is a core part of our mission. We design our services so that most cleaning and optimization tasks take place directly on your device, without transmitting personal data externally. This Privacy Policy explains what information we collect, how it is used, how it is stored, and the rights you have as a user.

1. Information We Collect

Clenvy is built to collect only what is strictly necessary for functionality:

Device & Diagnostic Data

Model, operating system version, system language, crash logs, and anonymized performance reports. This data helps us identify bugs, compatibility issues, and optimize performance.

Usage Data

How often you use certain cleaning features (such as duplicate removal, cache clearing, or contact organization). This information is anonymized and used for product improvement.

User-Provided Data

If you contact us via support channels, we may collect your name, email, or message content. Subscription and billing information is processed securely by Apple and never stored by Clenvy.

Permissions Requested

Photos/Media/Files: To detect duplicate or unused files.
Contacts (optional): To identify and merge duplicate contacts.
Calendar (optional): To help manage and remove redundant events.

You may decline or revoke permissions at any time in your device's settings.

2. How We Use Your Data

We use the collected information to:

  • • Enable and maintain the app's cleaning and optimization features.
  • • Provide customer support when you request assistance.
  • • Diagnose technical issues and prevent fraudulent activity.
  • • Improve usability, performance, and security of the app.
  • • Deliver relevant subscription services.

We do not sell, rent, or share your data for advertising purposes.

3. Data Storage & Security

On-Device Processing:

Most operations (such as file deletion and duplicate detection) occur locally on your device.

Encryption:

When limited data must be transmitted (e.g., diagnostics), it is encrypted in transit.

Retention:

Usage data and diagnostics are kept only as long as necessary for analysis and improvement.

Support emails and voluntary user communication are deleted upon request.

Deletion:

You may request deletion of any personal information we hold about you by contacting us directly.

4. Third-Party Services

Clenvy may rely on trusted third-party services, such as analytics or crash reporting providers. These services collect only anonymized technical data and comply with Apple's developer and privacy standards.

5. Children's Privacy

Clenvy is not directed toward individuals under the age of 16. We do not knowingly collect information from children. If you believe a child has provided us data, please contact us immediately for removal.

6. Your Rights

Depending on your location, you may have rights including:

  • • Accessing the personal data we hold about you.
  • • Requesting correction or deletion of data.
  • • Revoking previously granted permissions at any time.
  • • Opting out of non-essential communications.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be reflected within the app and on our website, with the "Effective Date" updated accordingly. Continued use of the app after updates means you accept the revised policy.

8. Contact Us

If you have questions or concerns about privacy, please contact us:

Email: [email protected]

Website: www.clenvy-cleaner-app.com